PAGE TITLE SECTION - PART 2
Frequently Asked Questions
Below you'll find answers to the questions we get asked the most about house painting and working with 365 Renovations. If you don't find what you're looking for here, please feel free to contact us.
General Painting FAQs
Since every home, and the specifications of the project, are different, a ballpark price range isn't useful for you. There's a lot more to consider besides the painting itself. Prep work, repair, additional carpentry work, condition and color of existing paint, types of surfaces, square footage, best product for the job, how much coverage, and more. However, knowing our project minimums may be helpful as you consider the cost of painting your home.
- Interior Painting: $400 Project Minimum.
- Exterior Painting: $750 Project Minimum.
- Cabinet Refinishing: $2,500 Project Minimum.
Your time spent receiving an in-person estimate is extremely worthwhile when you meet with 365 Renovations. That's because we consult, answer questions, and present options so you understand what is needed and why we're making certain recommendations. Then you can make decisions with confidence. And our written proposal is accurate so there are no surprises (for either of us)! Our estimates are very detailed, listing all items required for the scope of the project. You'll also receive our written 20-step process and insurance documentation. We are transparent and thorough. Painting companies who provide 'blind' estimates via phone or email are trying to get their foot in the door; and their numbers likely won't stick. top of page
It is exceedingly important that we protect you, your property, and our own team in case of an accident - and accidents happen. If you hire a company without insurance, and one of their workers gets hurt on the job, you can be sued. If your property suffers some type of job-related damage, you have limited recourse. We provide proof of insurance along with our written estimate:
- $2,000,000 Liability Insurance Coverage.
- Full Worker's Compensation Coverage.
Yes, which you can pursue in a variety of ways. First, we respect our customers' privacy. We don't allow drive-bys past their homes or phone calls without their explicit permission. If you request references, we will ask past customers in your area before providing you with contact information. Second, you can browse our website projects gallery and visit Facebook for authentic project photos. Third, see both written customer testimonials and third-party reviews at Google, Facebook, and Yelp. top of page
Owner, Jim Dorff, has over 30 years of experience in the coating industry. Based on this expertise and knowledge in the field, we've found Sherwin-Williams and Porter/PPG brands to be most reliable for interior and exterior projects. You benefit from our professional partnership with them due to volume discount pricing. Refinishing or painting cabinets requires a different type of product. We use special industrial wood coating paints and stains designed specifically for cabinets to provide unmatched durability. In general, selecting the right paint product is very important to us and to our customers to ensure the paint job looks great and lasts as long as possible. top of page
You can request a free color consultation by our certified color design specialist. And we may provide feedback based on past experience. Feel free to choose colors from any paint manufacturer as we can color-match to our recommended brand. Ultimately, you choose your paint color selection. We ask you to complete a form, which we keep on file for your future needs, to communicate your paint products and color choices. You have the following options:
- Go to your local paint store, pick a color from their samples, and we duplicate/color-match as needed.
- Give us the color numbers you selected when working with your color consultant.
- Provide an old can of paint showing the color or color information.
- Supply the manufacturer name and color number (example, Antique White SW6119).
- Provide color information from the original home builder.
Not always. Paint manufacturers invest in a lot of marketing hype to convince customers to buy the most expensive products. This increases their profit margins, of course. Jim's in-depth knowledge of coating plays an important role for each customer. We use only very high-quality paints and materials that are proven to last for years. Our preferred brands are Sherwin-Williams and Porter/PPG. If the customer feels strongly about another product, we can use that as long as the paint is of high enough quality to put our warranty behind it. top of page
Most all products are green in Ohio as we follow a lot of the same guidelines as California. If this is something that interests you, there are a number of environmentally-friendly products we can discuss as well as ways to recycle or donate excess paint. Please feel free to express these concerns. top of page
We buy over $60,000 worth of paint each year, so we generally get the paint at a lower cost than even the advertised customer sale prices. Plus, we know which paint is best suited for your project; often better than the counter salespeople at the paint stores. top of page
Absolutely not, with the exception of cabinet hardware (handles and pulls). You can often find those items at a lower cost on Amazon. top of page
We will leave you paint at the end of the project for future touchup or color matching. Please store in a cool dry place inside the house; not in the garage. top of page
We will only use a restroom inside your home that you specify. If that option isn't available, our crew typically uses a restroom at a nearby gas station. Clean-up is handled outside - unless you have a shop sink you've granted us permission to use. The crew generally takes larger items off the jobsite for cleaning. top of page
In the beginning, scheduling is handled by our office staff. Once we arrive on the job, the Crew Chief is your point of contact. Rest assured that Jim and Susan are available via phone and email throughout the project. top of page
Interior Painting FAQs
Only if you want to be. Our painters are professional and people you can trust in your home. Feel free to come and go. As for the work - the crew leader will have a work ticket that mimics your contract, so they know exactly what to paint. We will need to make sure we can secure the home if the crew must leave for lunch or at the end of the day. top of page
All paints we use are low-odor. Weather permitting, we can open a few windows to help with airflow. Nothing we use is harmful to humans or pets. top of page
We can handle the damage if it is reasonable and not an extremely large area. Jim will evaluate it during your free estimate appointment. top of page
- Flat hides imperfections, but is not cleanable.
- Satin/eggshell allows for easier cleaning.
- Gloss is generally for interior trim as it provides the best durability for high-touch areas.
Exterior Painting FAQs
We like for you to be home at the start of the job, and at least one day if we are painting any doors or windows. top of page
We will determine the best method during our inspection of the free estimate. We provide minor repairs. For major repairs, we recommend an exterior carpentry service. top of page
If the paint on the exterior is fading or peeling, it generally means it is a lower quality paint, or it is an incorrect sheen. top of page
Moisture is usually the culprit. Another reason is waiting too many years between exterior paint application. top of page
We like to use Satin or Eggshell for its sealing power rather than a flat finish, which allows your paint job to last two to three years longer. top of page
Kitchen Cabinet FAQs
Refacing means keeping the boxes of the cabinets, but replacing doors and drawer fronts. We can provide new cabinetry facing if yours are in disrepair or you'd like a different style. You can have them stained or painted as desired. Cabinet refinishing means changing the color of the cabinets with paint or stain. top of page
We remove all the doors and drawer faces, take them to our shop, and service the boxes onsite. Everything is triple-cleaned, sanded for adhesion, and primed with a sealer. Next, we apply two layers of industrial coating that is chemical-resistant. Last, we finish with a clear coat to give you commercial-grade protection. top of page
There is usually no need to remove your belongings from cabinets or drawers. We ask the following:
- Push items in cabinets back three to four inches from the door face.
- Clear countertops and work area surfaces.
No (unless you have glass doors). The insides of cabinets are typically laminate for easy cleaning and durability. top of page